Shapley Realty is a full service real estate company dedicated to doing business differently and setting a new standard for service in the real estate industry. The company was founded by Ray Shapley, a top-producing agent who wanted to bring a consistent, customer-centric level of service to an industry of "hit or miss" service. Shapley Realty is focused on proactive, results based service for our clients.
High Standards, Results, Great Service, Happy Clients
We are building a business in which high standards permeate all aspects of our company. Our motto — High Standards, Results, Great Service, Happy Clients — emphasizes that our vision reaches far beyond any single transaction.
Our ability to instill a clear sense of client–centric service among our team and service is contingent upon our efforts to communicate more often and more openly. Better communication equals better understanding and more trust.
Service Begins With Results
Our clients are the most important piece in our business. Therefore, we go to extraordinary lengths to deliver results, because results are why our clients hired us in the first place.
• Clients are the lifeblood of our business and we are interdependent on each other.
• Clients are the primary motivation for our work — they are not an interruption of our work.
• Clients are people who require a service from us and our primary objective is to satisfy them as best we can — they are not just another transaction.
We seek to deliver results for our clients as well as an experience that is fun, unique, comfortable and educational.
We continually experiment and innovate in order to raise our service standards.
We want to deliver a new level of service, knowledge, communication, results and respect to our clients.
We welcome you to our family!
There was a time not long ago when the feasibility of owning a home i
"I never write any kind of reviews, but I had to make an exception for Shapley Realty. I can’t stress enough how pleasant my experience was. As a first time seller/buyer, Ray was extremely accommodating and patient with my schedule and the millions of questions I asked him. He took the time to make sure I was comfortable with – and that I understood – what was going on throughout the entire process. He was always prompt with his responses, even when I’d text or call during off-hours, and never pressured anything.
But most of all, Ray and his team are true professionals that genuinely care about you and your well-being. It felt like he was actually part of the family and always put our interests first – we didn’t see him as our realtor, but rather just someone on your side, completely aware of our situation and dedicated to our needs and wants. He even (proactively) lent us his own power tools when we were fixing up our house, personally delivered to us, just so we could save a little money. Even to this day, he stays in touch and cares about how my family and I are doing.
My advice to anyone who’s looking for a realtor, just give Ray and his team a shot and you won’t be disappointed!"