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Shapley Realty is a full service real estate company dedicated to doing business differently and setting a new standard for service in the real estate industry. The company was founded by Ray Shapley, a top-producing agent who wanted to bring a consistent, customer-centric level of service to an industry of "hit or miss" service. Shapley Realty is focused on proactive, results based service for our clients.
High Standards, Results, Great Service, Happy Clients
We are building a business in which high standards permeate all aspects of our company. Our motto — High Standards, Results, Great Service, Happy Clients — emphasizes that our vision reaches far beyond any single transaction.
Our ability to instill a clear sense of client–centric service among our team and service is contingent upon our efforts to communicate more often and more openly. Better communication equals better understanding and more trust.
Service Begins With Results
Our clients are the most important piece in our business. Therefore, we go to extraordinary lengths to deliver results, because results are why our clients hired us in the first place.
• Clients are the lifeblood of our business and we are interdependent on each other.
• Clients are the primary motivation for our work — they are not an interruption of our work.
• Clients are people who require a service from us and our primary objective is to satisfy them as best we can — they are not just another transaction.
We seek to deliver results for our clients as well as an experience that is fun, unique, comfortable and educational.
We continually experiment and innovate in order to raise our service standards.
We want to deliver a new level of service, knowledge, communication, results and respect to our clients.
We welcome you to our family!
There was a time not long ago when the feasibility of owning a home i
"To anyone considering buying or selling a home in the Austin area,
We cannot say enough to convey our appreciation for the Shapley Realty team.
Our needs were very specific and the search was not easy because of how fast things were selling. But the Shapley Realty team made the search painless and offered their opinion on each of the houses we looked at, in some ways almost telling us why we shouldn't buy it as opposed to everything being so wonderful - as we have experienced with other teams in the past. They were also incredibly fast, always ready at a moments notice to show something and answered questions via email instantly as well as picked up the phone when we called.
We knew it was not going to be necessarily easy, because we also had a house that wasn't ready to be listed as it was in need of renovations. But this was nothing scary or unfamiliar to this team. Not only did they help us secure a home that suited our needs perfectly, but they actually negotiated aggressively for the best deal imaginable. What was also really great is how they coached us through the whole process of listing a house in need of updates and repairs with proper estimates for what was needed and coached us on which offers were good and the ones to walk away from.
Everything they could have done to make the process less painful they did, going way above and beyond, even answering questions after the sale was done and it was apparent they aren't just some people in it for a quick profit, but are establishing themselves as a team of experts building lasting relationships. Through it all the Shapley team stood by us and made sure every dollar was accounted for and that we were getting what we paid for and maximized what we got for our old place.
Looking back at the different houses we have purchased over the past 15 years and the other teams we worked with, we can honestly say that the contrast is sharply delineated. I really feel there are few teams in Austin that could have made this as painless, even if they could have pulled it off.
We got the house we needed for tens of thousands under our set budget, and sold our home for much more than we anticipated and would never consider attempting to do this again without them. Not for a moment.
Do NOT hesitate to let a real professional, knowledgeable, hardworking team like Shapley Realty help you."
The information being provided is for consumers' personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing.
Based on information from the Austin Board of REALTORS®. Neither the Board nor ACTRIS guarantees or is in any way responsible for its accuracy. All data is provided "AS IS" and with all faults. Data maintained by the Board or ACTRIS may not reflect all real estate activity in the market.
IDX data last updated November 17, 2017 10:10 PM
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